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Have a question? Check out our FAQ's below to find the answer you're looking for.
As we're pretty quick at packing your order, it's hard to make such amendments. If you have just placed your order and realise you've made a mistake please contact support/customer service straight away and we may be able to help you out. Unfortunately after processing, you will have to follow our usual returns procedure.
Please note that if you input the incorrect address, we cannot be held accountable if your order goes missing and we will not be liable for any refunds or replacements to your order.
Our customer support team will be in touch to help resolve any issues. Please note that all claims of missing items must be made within 7 Days of the delivery date.
Our customer support team will be in touch to help resolve any issues. Please note that all claims of orders arriving with an incorrect item must be made within 7 Days of the delivery date.
Bloodline reserves the right to make the final decision on refunds and returns.